Shipping policy

Shipping & delivery

We ship physical goods directly from China to US addresses. Review the delivery estimate, shipping charge and import-fee terms before paying.

Last updated: 2026-10-23

Ships from China to the United States

Contact support to confirm the delivery estimate before ordering. Shipping charges are shown at checkout.

Free standard shipping on qualifying item totals of $99.00 or more after item discounts.

Import duties, import taxes and carrier clearance fees are not prepaid. You may need to pay these separately before delivery, in addition to the checkout total.

Request a return review within 14 days after delivery. Contact support with your order number before returning an item. We will provide the return address and instructions after reviewing your request. Do not return a parcel to the sender address without approval.

Return shipping is your responsibility unless the item is damaged, missing or different from your order. Support will confirm the refund timeline when reviewing your request.

Shipping details·Returns

Delivery availability

Available shipping options can vary by country, product mix, cart weight, and operational conditions. The checkout step is the source of truth before an order is placed.

Customer clarity

Before placing an order

Review the destination, currency, shipping method, and order summary on checkout before final confirmation.